Cancellation Policy – DR GAS MOBILE
At Dr. Gas Mobile , we understand that plans can change. Our cancellation policy ensures fairness and efficiency for both our team and our valued customers.
1. Repair Service Cancellations
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You may cancel a repair request before work begins at no charge.
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If cancellation occurs after repair work has started or parts have been ordered, a service fee or parts cost may be deducted from any refund.
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Deposits made for repairs or special part orders are non-refundable once processing begins.
2. Phone or Accessory Orders
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If you’ve made a special order (e.g., specific phone or accessory), you may cancel within 24 hours.
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After 24 hours, cancellation may not be possible if the item has already been shipped or purchased.
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For in-store purchases, cancellations are not allowed after payment is completed, unless the item is found to be faulty under our return policy.
3. How to Cancel
To cancel a request, please contact us as soon as possible:
DR GAS MOBILE
📞 +233536206225
📧 drgasmobilegh@gmail.com
📍 Accra Ghana
Please include your name, contact number, and order or repair reference (if applicable).
4. Refund for Cancellations
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If eligible, refunds for canceled services or orders will be processed via cash or mobile money within 3 to 5 working days.
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Proof of payment and a valid ID may be required.
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