Privacy Policy

Privacy Policy – DR GAS MOBILE 

At Dr. Gas Mobile, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including push notifications.

1. Information We Collect

We may collect the following types of personal information:

  • Your name, phone number, and email address

  • Device details for repair (model, serial number, etc.)

  • Payment and billing information

  • Photos or diagnostic data (only with your consent)

  • Push notification tokens & preferences (if enabled)

2. How We Use Your Information

We use your information to:

  • Provide repair or sales services

  • Contact you regarding your device or orders

  • Process payments securely

  • Send push notifications (service updates, promotions, reminders)

  • Improve our services & customer experience

  • Respond to inquiries or complaints

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Push Notifications

  • If you enable push notifications, we may send you:

    • Service updates (repair status, order confirmations)

    • Promotions or discounts (opt-out anytime)

    • Important announcements

  • You can manage notifications in your device settings or by contacting us.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no electronic storage is 100% secure. We recommend backing up your device before repair.

5. Data Access & Deletion

You have the right to:

  • Request access to your personal information

  • Correct or delete your data at any time

  • Opt out of push notifications

Contact us via phone or email for requests.

6. Third-Party Services

We may use trusted third-party tools (payment processors, analytics) with their own privacy policies. We are not responsible for their data practices.

7. Device Data During Repair

We do not access or copy personal files unless required for diagnostics—and only with your permission. All devices are handled confidentially.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will be posted on our platforms or provided upon request.

9. Contact Us

For questions or concerns about privacy or push notifications, contact:

📞 +233 53 620 6225
📧 drgasmobilegh@gmail.com
📍 Accra, Ghana